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We’re here to help. Salamander Pumps is committed to delivering the highest level of customer service, not only at the point of purchase but throughout the product’s lifetime.

Got a question? You can access Salamander Pumps troubleshooting and frequently asked questions in our Customer Support section.


By phone –

0191 516 2002


By email

Training Enquiries –

Technical Enquiries –

Sales Enquiries –


Mon to Thurs: 8.30am-4.30pm

Fri: 8.30am – 2.30pm


For ROI/EU Customers:

MT Agencies Ireland Ltd.

Fearn House, Jamestown Business Park

Jamestown, Finglas

Dublin 11, D11 K7TV


Tel: +353 1 864 3363


Before You Call

If you are contacting us about a shower pump which is already installed in your home, please follow this guide before getting in touch. This will ensure you have all the information we need to support you with your query as quickly and efficiently as possible.

View guide

Troubleshoot Your Problem

Find troubleshooting guidance for the Salamander Pumps' product range.

Troubleshooting support

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