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News

• Boost Water Flow to a Single Tap
• Rising Star Award – Lewis Wilkes
• Pump Industry Awards Win
• New Product – TankBoost
• Spennymoor Football Club Partnership
• Salamander Pumps Partners with Racine
• Sales Director Appointed at Salamander Pumps
• Salamander Pumps Launches TankBoost CAT 5 Mains Water Booster System
• SuperBooster Packs Now Available
• Salamander Pumps Launches a Range of Catalytic Water Conditioners
• Introducing Our Latest Innovation – AquaScan
• Innovation Award win at Sunderland Business Excellence Awards
• Key Account Director Appointed at Salamander Pumps
• Salamander Pumps Wins North East Marketing Award
• Salamander Pumps Wins Global Design Award

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FAQs

• What causes scale?
• What does a water conditioner do?
• Are water conditioners any good?
• How long does water conditioner last?
• Does a water conditioner stop limescale?
• Can you drink water with water conditioner?
• How do I choose a water conditioner?
• What is a catalytic water conditioner?
• Where is the best place to install the water conditioner?
• What if there is no room to fit the water conditioner after the stop tap?
• Why would you choose to use a water conditioner over a water softener?
• How would an installer know in what direction to fit the water conditioner?
• After passing through the water conditioner how long will the water remain treated for?
• Will the performance of the pump be affected by fitting a water conditioner?
• Where do I dispose of the water conditioner when it needs replacing?
• Does the size of whole house water conditioner depend on how many appliances are there in the house?
• Do I need to install water conditioner to validate the pump’s warranty?
• If a replacement pump is supplied under warranty, does it come with a new warranty?
• Will I receive confirmation that I have registered my warranty online?
• How do I return a pump to you?
• I would like to be a re-seller, how do I set up a new account with you?
• How do I know if the water in a mains system is hard or soft?
• What is an AGL (anti-gravity loop) and when do I need one?
• What is a cylinder flange?
• What are the main types of flanges?
• When would I need a no stop Essex flange?
• How to install the Salamander Pumps’ S-flange?
• Why do I need a flange?
• What is cavitation in hot water system?
• How do I fit a no stop Essex flange?
• How do I check the water pressure with AquaScan?
• What is AquaScan?
• How long does the AquaScan battery last?
• What accessories is AquaScan supplied with?
• How to check dynamic water pressure with AquaScan?
• Is AquaScan mains or battery operated?
• How to measure static water pressure?
• Can I test the temperature of hot water with AquaScan?
• How do I measure water temperature in the house with AquaScan?
• Do I need a Salamander Pumps product to use the AquaScan?
• How do I test the water hardness with AquaScan?
• How do you measure water flow rate in the mains with AquaScan?
• Does AquaScan need to be installed into pipework during operation?
• Can AquaScan store/ save measured readings?
• What kind of liquids can I test with AquaScan?
• Are there already existing methods for measuring the same water metrics?
• How does AquaScan work?
• Which water indicators does AquaScan measure?
• Where can I get a tank connection kit for linking TankBoost tanks together?
• What can I use AquaScan for?
• What are the buttons on AquaScan for?
• How to increase flow in mains-fed systems?
• How to increase pressure in mains-fed systems?
• How to increase pressure on a gravity fed system?
• Does AquaScan require any maintenance?
• How to clean AquaScan?
• How to store AquaScan?
• What to do if AquaScan doesn’t power on?
• What should I do if the AquaScan battery does not charge?
• What to do if the flow rate is not displayed during testing?
• What to do if the pressure is not displayed during testing?
• What to do if the temperature is not displayed during testing?
• What to do if the hardness indicator is not displayed during testing?
• Why do readings fluctuate when using AquaScan?
• How precisely does AquaScan measure flow, pressure, temperature, and hardness?
• What to do if flow reading on AquaScan is lower or higher than expected?
• What to do if pressure reading on AquaScan is lower or higher than expected?
• What to do if temperature reading on AquaScan is lower or higher than expected?
• What to do if TDS (hardness indicator) reading on AquaScan is lower or higher than expected?
• What to do if AquaScan turns off during testing?
• When might the AquaScan warranty be invalidated?
• Can TankBoost be used with potable (drinking) water?
• How do I charge AquaScan?
• If AquaScan indicates hard water, what are the solutions for reducing hardness?
• Why is the AquaScan giving a reading of “ERR”?
• Would TapBoost be okay to boost hot water supply to taps from a coal heated back boiler?
• Can TapBoost be used to boost the pressure on a thermostatic shower?
• Can TapBoost be used for a combination boiler?
• Can TapBoost improve the water pressure of a combination boiler system?
• Can TapBoost improve the water pressure of an unvented system?
• How can this increase the flow if the pressure going in is already low?
• Would TapBoost boost the shower pressure on a bath shower mixer, on a gravity fed system?
• Can TapBoost be used to boost the incoming mains to the whole house?
• How long is the warranty for TapBoost?
• Can TapBoost be used on hot water gravity feed to a tap?
• Can I install TapBoost to 22mm pipework?
• How long is the TapBoost power supply?
• Could TapBoost boost a hot water system when it is lower pressure than the cold?
• Is TapBoost available in a 22mm version?
• Would TapBoost work on a hot water plastic pipe feeding a bath?
• Can TapBoost be used in an unvented system?
• Does TapBoost need electricity supply?
• Can TapBoost be fitted on a hot water system?
• Should I worry about hard water?
• What is a type AB air gap?
• What is a Cat 5 tank used for?
• What is Category 5 (CAT 5) water supply?
• What Is a Cat 5 water tank?
• Why would you need TankBoost for an unvented cylinder?
• Where does HomeBoost get the additional water to increase the flow?
• What do the lights on my HomeBoost mean?
• Is the water board responsible for delivering adequate water into a property?
• How does HomeBoost work? How does the pump increase the water flow?
• If 6 L/min is coming into the property how does HomeBoost deliver 12 L/min out?
• Will installing HomeBoost or TapBoost reduce the pressure and flow for my neighbours?
• When fitting TankBoost before a hot water cylinder do you still need to use the pressure reducing valve or not?
• Do you need to use pressure reducing valves for TankBoost installation?
• Do you need a mini shock arrestor on the combination boiler when installing TankBoost?
• Is the TankBoost pressure adjustable?
• What applications is TankBoost suitable for?
• Are different pumps used across the TankBoost range?
• What are the water temperature limits for TankBoost?
• Is there a minimum flow rate for filling TankBoost?
• Is the pump in TankBoost replaceable?
• Are there any specific TankBoost fitting requirements needed to validate the warranty?
• Do you need an unvented ticket to install TankBoost?
• Does the outlet size of the TankBoost vary by product size?
• Where can TankBoost be installed?
• Can TankBoost be used at abattoirs, dog grooming parlours, bin wash down areas for flats etc.?
• Can you fit a TankBoost in a loft space?
• When linking TankBoost tanks together, how far apart can they be?
• When linking TankBoost tanks together, should the tank with the pump or the storage tank have the inlet?
• Does the static pressure dropping affect the operation of anything within my plumbing system?
• My TankBoost is working but losing some static pressure over time, why is that?
• What would happen to the pump if the TankBoost tank ran dry of water?
• What if I have poor incoming flow rates, can HomeBoost be used to refill the tank quicker?
• Can TankBoost water booster be used on combi boilers and unvented systems?
• What noise levels are produced by TankBoost?
• What pipework connections does the TankBoost have?
• As the system uses a submersible pump how can it be safe to place an electrically operated product in a tank of water?
• How does the pump connect electrically?
• Are there any limitations on the location of the system or do they have to be fitted after the stop tap?
• Can TankBoost be connected to shared communal supplies?
• Can TankBoost be fitted on restrictive pipework?
• Can you use TankBoost to pump hot water?
• I don’t have enough cold water storage. How can I overcome this?
• What hot water system do I have
• What accessories are supplied with AccuBoost?
• What does the flow rate of a pump mean? / What does L/min mean?
• Do Salamander Pumps come with a 3-pin plug?
• What is the difference between flow and pressure?
• What is the difference between positive head and universal (negative head) shower pumps?  
• What does the pressure rating of a pump mean?
• How to clean inline pump filters
• What measures have been put in place to control legionella for the AccuBoost range?
• What water flow rate can I expect AccuBoost accumulators to deliver from an outlet?
• What are the flow rates from each accumulator in an open-ended test?
• How can I adjust the flow rate from the accumulator?
• In a system with a system pressure greater than 2.0 bar and a mains flow rate less than 12 lpm should a TankBoost or accumulator vessel be installed?
• How much space is needed around an accumulator and pump?
• Can an AccuBoost accumulator be installed horizontally?
• Where can I install an accumulator?
• Why is 8.6 bar the maximum system pressure allowed for an accumulator installation?
• What is the maximum distance the accumulator tank can be away from the pump?
• Why is a non-return valve required in an accumulator installation?
• How many litres of water is stored in each size AccuBoost accumulator vessel?
• Can I install an AccuBoost accumulator vessel in a system with an incoming lead main?
• Can multiple accumulator tanks be linked together in one installation?
• Why is a water flow rate of 12L/Min required for an AccuBoost accumulator installation?
• What is the pre-charge pressure of the vessel in an accumulator?
• Why is 2.0 bar the minimum pressure for AccuBoost accumulator installation?
• How do I check the pre-charge pressure of an accumulator vessel?
• Why will my shower pump not turn on?
• What to do when a shower pump turns on by itself
• HomeBoost has started making an unusual noise
• What is a gravity fed system?
• What type of hot water system do I have?
• What is an accumulator tank?
• What is a shower pump?
• How can a HomeBoost fittings kit make installation easier
• How to protect a shower pump from aeration
• How does a shower pump work?
• What checks should I carry out after installing a shower pump?
• How do I access support for a product I have installed?
• What accessories does Salamander Pumps offer?
• Where can I access product downloads?
• Where can I access training on Salamander Pumps products?
• What is the best shower pump for my home?
• How quiet are Salamander Pumps’ products?
• How long are Salamander Pumps’ warranty periods?
• What are Salamander Pumps opening hours?
• How can I contact Salamander Pumps?
• What causes low water pressure?
• Is my water pressure low?
• Why is my hot water pressure low but cold is fine?
• How to fix low water pressure?
• How do I increase water pressure?
• Where can I find my serial number?
• If there is water in my pump, has it been used?
• What is a gravity-fed water system?
• What is a mains fed system?
• What is the difference between positive and negative head?
• How can I check whether my system is suitable for a positive head pump?
• How do I measure my flow rate?
• What is a centrifugal shower pump and how does it work?
• What is regenerative shower pump and how does it work?
• What is a positive head shower pump?
• What is a universal (negative head) shower pump?
• What is a single pump?
• What is a twin pump?
• How do I deal with air in the system?
• There appears to be no or significantly reduced pressure to my shower. What can I do?
• My pump is making a humming or buzzing noise. What could be the problem?
• The pump is delaying in activation? What could be the cause of this?
• The pump is running but is not pumping any water, what should I do?
• My shower pump works fine on one setting, such as hot or cold, but when mixed its pulses on and off. How can I resolve this?
• My pump remains on even when the shower is switched off. What could be the reason for this?
• The shower pump keeps stopping and starting when no showers or taps are turned on, what should I do?
• The shower pump has stopped working/ has low pressure, what should I do?
• My positive head shower pump will not start, what should I do?
• The pump keeps blowing the fuse or tripping the breaker. What should I do?
• My pump has developed a leak, how can I resolve this?
• Is TapBoost waterproof?
• What applications can I use TapBoost for?
• What is the pressure/bar rating of TapBoost?
• What is the minimum flow rate required for TapBoost to activate?
• What is the maximum flow rate, in litres per minute (L/min), that TapBoost can deliver?
• What is the maximum water temperature for TapBoost?
• What is the noise rating of TapBoost?
• Can TapBoost be installed on a lead main?
• Can TapBoost be installed on a shared water main?
• Can TapBoost be used in gravity-fed systems?
• Can TapBoost be used in mains-fed systems such as combination boilers or unvented systems?
• Can I install TapBoost in a bathroom?
• Can TapBoost be used to boost multiple outlets?
• Is TapBoost suitable for an electric shower? If so, how many litres per minute would it give?
• Can TapBoost be used for drinking (potable) water?
• Can TapBoost be used on communal water supplies?
• Can TapBoost be fitted horizontally or vertically?
• If two TapBoost pumps are installed in-line (one after the other) will they deliver double the flow?
• How far from the outlet can TapBoost be fitted?
• Do I have to use the power pack supplied with TapBoost?
• Are the supplied filters required for TapBoost installation?
• How should the supplied inlet filter be fitted?
• What connections does TapBoost come with?
• When installing TapBoost do specific connections/hoses have to be used?
• Why are different connections used for the inlet and outlet on TapBoost?
• What do the lights on TapBoost indicate?
• TapBoost isn’t activating, what should I do?
• TapBoost is not activating but the green light is on the powerpack?
• My TapBoost has become noisy, what can I do?
• TapBoost continues to run when the outlet is closed, what should I do?
• My product isn’t delivering the flow rates I was expecting. What should I do?
• Is the noise my HomeBoost pump is making normal?
• Why is HomeBoost making a rattling noise?
• My inline pump (TapBoost, HomeBoost) isn’t turning on when I open an outlet. What should I do?

Videos

• TankBoost CAT5 Webinar: Fluid Category 5 & Backflow Protection
• How to Fix Low Water Pressure and Flow in House | HomeBoost
• AccuBoost Accumulator Vessel Installation & Review
• How to Measure Your Water Flow
• How to Boost Hot Water Flow – TapBoost Installation
• TankBoost | Control Unit Factory Reset
• Why Would You Choose a Right Pump?
• Boosting Water with Centrifugal Force
• How To Fix Low Water Pressure Problem on a Gravity-Fed System
• How to Increase Water Pressure and Flow in a Property with Multiple Outlets
• How to Install Mains Water Booster System – TankBoost Installation
• How to Install TapBoost in a Mains-Fed Water System
• Water Conditioners: Limescale Protection | Training Webinar
• The Difference Between the Flanges: S-Flange, No-Stop Essex Flange, and Warix Flange
• TankBoost CAT5: Advanced Backflow Protection for Fluid Category 5 Risks
• What Does a TMV Do?
• Solving Low Water Flow with HomeBoost
• Centrifugal Pumps Animation | How Does A Centrifugal Pump Work?
• How to Link Two Water Storage Tanks
• Understanding Cold Water Storage
• Perfect Right Pump Installation
• How to Install a No Stop Essex Flange
• What is an AGL Anti-Gravity Loop and When Do I Need One
• AquaScan – How It Works
• AquaScan – 4-in-1 Digital Water Multimeter | Animation
• How to Measure Water Flow with AquaScan
• How to Measure Water Temperature with AquaScan
• How To Measure Water Hardness with AquaScan
• How to Measure Static Water Pressure with AquaScan
• TankBoost CAT5 450L Installation by Woodhouse Plumbing
• TapBoost Unboxing
• How to Fix Water Pressure & Flow Problem
• Centrifugal vs Regenerative Pumps Explained
• What is a Gravity-Fed System?
• The Importance of Installing a Flange
• Increasing Hot Water Pressure Throughout Your Home
• Salamander Pumps TapBoost | Boost the Water Flow to a Single Outlet
• Tap Running at 2L/min
• How to Identify a Gravity Fed System
• What are the Differences Between Positive and Negative Head Systems?
• What are the differences between regenerative & centrifugal shower pumps?
• How to Measure Water Flow Rate
• Do You Suffer From Low Water Pressure and Flow?
• How Quiet are Shower Pumps?
• Boost Mains Water Pressure – Busting the Myths!
• MainsBooster Range Overview
• Right Pump Installation Guide
• HomeBoost Introduction
• Plumber Parts HomeBoost Review
• How to Install HomeBoost
• HomeBoost Installation
• HomeBoost Installation Guide
• How to Install TapBoost | Case Study
• How to Install the AccuBoost Accumulator Vessel
• How to Clean Shower Pump Filters Instruction
• Unusual Shower Pump Noise
• How to Check a Shower Pump Which Isn’t Working or Has Low Pressure
• What to Do When a Shower Pump Loses Pressure or Won’t Start on Either Hot or Cold Water
• What to Do When a Shower Pump Stops and Starts Intermittently? How to Check a Pressure Vessel?
• What to Do When a Shower Pump Stops and Starts Intermittently – The Isolation Test
• What to Do When a Positive Shower Pump Won’t Turn On

Products

• Anti-Vibration Coupler, 15mm to 22mm
• AquaScan Connector Accessory Pack
• TankBoost 100L
• 22MM Connection S Flange
• TankBoost CAT5 100L
• TankBoost CAT5 200L
• TankBoost CAT5 350L
• TankBoost CAT5 450L
• AquaScan
• Catalytic Water Conditioner Whole House 45-90 L/min
• Noise Reducing Pump Mat
• Anti-Vibration Coupler, 15mm
• Anti-Vibration Coupler, 22mm
• Thermostatic Mixing Valve (TMV)
• Non Return Valve (NRV)
• HomeBoost Fittings Kit
• Cold Water Storage Protection
• O Ring Replacement Seal Kit CT/Force/Bathroom x8
• O Ring Replacement Seal Kit RP/RSP/RHP/RGP/ESP x8
• Anti-Vibration Pump Feet Pack
• Pressure Vessel Replacement Kit
• AccuBoost Flow Restirctor Kit
• AccuBoost Vessel Connector Kit
• Catalytic Water Conditioner Single Point 0-15 L/min
• Catalytic Water Conditioner Whole House 3-25 L/min
• Catalytic Water Conditioner Whole House 24-54 L/min
• TankBoost Additional Storage Tank 100L
• TankBoost Additional Storage Tank 200L
• TankBoost Additional Storage Tank 350L
• TankBoost Additional Storage Tank 450L
• 3/4″ Female to 15/22mm Compression Isolation Valve (For Hot or Cold)
• TankBoost Replacement Pressure Vessel Kit
• Upstream Kit 22mm (Inline Filter, Double Check Valve, PRV)
• TankBoost Maintenance By Pass Kit
• TankBoost Angled Infill Service Valve (15 & 22mm)
• TankBoost Fittings Kit
• TankBoost Drain Off Plug
• TankBoost 1″ Blanking Plug
• TankBoost Pressure Vessel Outlet Connector (1″ Male to 3/4″ Male)
• TankBoost Outlet Connector (1″ to 28mm Pushfit)
• TankBoost Outlet Connector (1″ to 28mm Compression)
• TapBoost Low Voltage Extension Lead (5m)
• TapBoost Outlet Connector (1/2″ to 15mm Compression)
• TapBoost Inlet/Outlet 15mm to 22mm Converter Kit
• TankBoost Outlet Connector (1″ to 22mm Compression)
• 3/4″ Male to 3/4″ Female Isolation Valve (For Hot or Cold)
• AquaScan Carry Case
• AquaScan USB Charging Cable
• AquaScan Isolation Valve
• TankBoost Simple Black Bag Insulation Jacket (100L, 200L, 350L models)
• TankBoost Simple Black Bag Insulation Jacket (450L model)
• TankBoost 200L
• TankBoost 350L
• TankBoost 450L
• AccuBoost Combi 60L
• AccuBoost Combi 120L
• AccuBoost Combi 180L
• AccuBoost Unvented 330L
• AccuBoost Unvented 450L
• RP50PT
• RP75PT
• RP100PT
• RP50TU
• RP75TU
• RP100TU
• RP55SU
• RP120SU SuperBooster Pack
• RP80SU SuperBooster Pack
• RP80SU
• RP120SU
• CT60 Bathroom Universal
• CT60 Bathroom
• CT80 Bathroom Universal
• CT80 Bathroom
• ORA1.5
• ORA2.0
• CT50 Xtra
• CT55 Xtra
• CT75 Xtra
• CT85 Xtra
• HomeBoost
• TapBoost
• CT Force 15 PT
• CT Force 20 PT
• CT Force 20 PS
• CT Force 30 PS
• CT Force 30 PT
• CT Force 20 SU
• CT Force 30 SU
• CT Force 15 TU
• CT Force 20 TU
• CT Force 30 TU