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TapBoost isn’t activating, what should I do?

First check to see if there is a green light on the transformer unit.

If there isn’t then:

  • Check the plug is in the socket fully and that the socket is switched on
  • The fuse in the plug hasn’t blown
  • The power cable is fully connected to the transformer

If there still isn’t a green light, then the power cable will need to be replaced so please call us on 0191 516 2002.

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