Customer Services

As we adapt as a business to the challenges that the Coronavirus presents, our ultimate aim is to continue to offer top class customer service.

Service Engineer Home Visits

Work carried by our Service Engineers has been given 'Key Worker' staus by the Government and if a home visit is required we will take special measures to ensure safety is a priority. Click here for further information.

Issues with an existing pump

If you are having issues with and existing pump our Frequently Asked Questions page could answer your query.


You can email us at:

Online Chat

Just look for the red box on the bottom right hand side of any page on the website.  Chat is monitored Mon - Thurs 8.30am - 4.30pm and Friday 8.30am - 2.30pm.  Outside of these hours you can send us a message using online chat.

Product Selection

For product selection advice we have a product selection tool available by clicking here

If you are struggling to get product from your usual merchant then our range of pumps are available in our Salamander shop, however you may be able to find them cheaper elsewhere.


Deliveries to our customers are continuing as normal at the moment and steps have been put in place to make sure that this is done in the safest way possible.

Compare Pumps

Select up to 3 pumps

Compare >
Chat Offline: Leave A Message