Warranty Registration Form

To register your warranty, please complete the form below with as much information as you can, making sure you undertake the following for the form to be sumbitted: 

  • Enter your serial number then press 'Check Serial Number' to verify.
  • When completed press the 'Submit' button at the end of the form.
  • If you are the Householder, only questions marked with * in Section 1 and Section 2 are required. 
  • If you are the Installer, only questions marked with * in Section 1 and Section 3 are required.
  • Section 4 is optional information

If you have had a replacement pump under an existing warranty you DO NOT need to complete this form. 

1. Which product did you purchase?

information Where is my serial number?

2. Householder Details

3. Installers Details

4. About Your Installation

The questions in this section are not required for the form to be submitted

5. About Your Purchase

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The pump serial number can be found on the label on the pump. The label will look like the images shown below, and the highlighted digits are the pump serial number. Please be aware the label colour could be different to those shown.

example of serial number location

Pumps manufactured after February 2021 will have one of the following labels -

CT Xtra
CT Bathroom
CT Force
Right Pumps